All items shown on our website are in stock and will be processed and dispatched when orders are placed. On the rare occasion we are not able to supply an item, we will inform you as soon as possible via email the goods you have ordered are unavailable and you will be refunded.

New merchandise can be very popular and sometimes sell out exceptionally quickly. If you are keen to secure a specific product, it’s best to stay informed by signing up to receive our weekly newsletter. We will always let you know when something new is due to be released and keep you up to date about sold-out items that are coming back into stock.

Please be aware that our personalised products can sell out quickly at times of exceptional demand. Product release timeframes and sale dates can be subject to unavoidable delay, and we appreciate your patience when this is the case.

We cannot take pre-orders for merchandise and reserve stock for customers at Me And More.

You will receive an order confirmation email as soon as you place your order. Please remember to check your junk/spam folders. If you haven’t received an order confirmation, let us know because the contact details included in your order might be incorrect.

If you notice an error on your order confirmation, please email  info@me-and-more.co.uk

Our staff will be happy to amend your details and will re-send the order confirmation once the changes have been made.

Your delivery address does not have to match your billing address; you can choose where you’d like to have your order delivered. However, please note we cannot accept PO Box addresses for delivery.

If you have received a delivery from us but didn’t order anything, contact:

info@me-and-more.co.uk and confirm the delivery postcode. Whilst we can’t give away billing details, we can speak to the person who made the purchase and ask them to advise you directly.

Please allow up to 2-3 working days for delivery within the United Kingdom. Personalised or Custom Orders have extended processing times of up to 3-7 days. *However, there are times when it can take longer up to 5 – 10 working days. Please note that postal disruptions outside our control, such as adverse weather, union activity, and exceptional service demand, will affect our fulfilment timeframes.

If by 10 days of placing the order you have not received your item, please contact us at  info@me-and-more.co.uk

If you have received a tracking reference from our courier agent, please check this before contacting us. Your order may be at one of their depots or a local post office after a failed delivery attempt.

Please get in touch with us and we will find out what’s gone wrong.

For UK based customers, we accept all major debit/credit cards.

Unfortunately, once an order is placed it automatically goes into processing mode so if you would like to add/remove items, or change the delivery address, you will need to cancel the order and start again.

If you have changed your mind about an online purchase or the product is not as expected, you are entitled to a refund. You must return your goods within 14 working days of receiving the item(s). The product(s) can be returned if open and inspected but must be returned in “as new” condition. Please include proof of purchase (your order confirmation is sufficient) and contact us at info@me-and-more.co.uk before returning so that we know to expect your item and can process the refund promptly.

If there is no fault with the item, and it is as described (you have changed your mind), we will be unable to refund the delivery cost, and the item must be returned at the customer’s expense.

If your product is incorrect or faulty, please contact info@me-and-more.co.uk within 14 days of receiving your order to arrange a return.

We will refund your order in full if you for a refund.

Please email us at info@me-and-more.co.uk as soon as possible.

If your order has not been processed yet we may be able to cancel it and refund you.

If your order has been processed, unfortunately we will be unable to cancel it for you. However, once you have received delivery of your order, you can contact us to arrange a return & refund.

You have up to 14 days from receipt of your order to change your mind and request a refund. Please email us at info@me-and-more.co.uk to arrange the return of your order. You are responsible for the cost of returning any unwanted item(s) and you must return your items within 14 days of confirmed return.

Please note, in accordance with UK law, if your full order has been returned to us, we will refund the cost of the goods plus the initial postage and packing charges. Initial postage and packing charges will not be refunded unless all items are returned. We will process the refund due to you as soon as possible and, in any case, within 14 days of the day you have given notice of your cancellation. In this case, we will refund the price of the Product in full, including the cost of sending the item to you.

For most items, you will be able to find the dimensions, materials, features and other useful information on the product page.  If you are looking for information that is not listed on the product page, feel free to contact us at info@me-and-more.co.uk we would love to help with any product related questions.

If your order has not been delivered within the estimated delivery time, please contact us at info@me-and-more.co.uk so we can resolve the issue. Please note personalised items may take slightly longer.

Sign up to receive our Newsletter to get the latest news about our promotions/promo codes, discounts and merchandise.

If you cannot find our newsletter in your spam folder, we advise you to try re-subscribing to our mailing list. Please be advised that some workplace-provided email accounts will have added firewalls & security that could block our emails to you.

Many items are made to order. They are produced on-demand by our team as orders are received. As a result, we rarely maintain physical inventory. While we do accept returns in accordance with legal requirements, we do not offer exchanges. Please note that personalised or custom items are non-refundable.

We can only offer this service within 14 days of purchase and need to know when the order/purchase was made.

Our products can be acquired from other places, and we need to know that it was purchased from our store.

Our products are sometimes sold at a special or reduced price, so we need to know the product’s value at the time of purchase to enable a refund of the same value.